Brands are selling direct. Be their answer to fulfillment.

Yes. You and the brands own your business relationship. You decide if ecommerce fulfillment should be part of that relationship.

Orders are automatically routed based on inventory availability, delivery speed, and shipping costs, with the goal of ensuring the best fulfillment option at the lowest delivered cost for the brands utilizing The Distribution Network.

SLAs require same-day or next-day shipping based on brand agreements. Consistently missing deadlines or accuracy standards may reduce order volume or lead to suspension from the network.

You control the commercial relationship with each customer, invoice the demand-side partner on whatever schedule you negotiate with them. The Distribution Network can provide reporting to assist with this process as-needed.

Some technology integration (API, EDI, or flat-file exchange) is required, but existing warehouse operations can typically handle ecommerce fulfillment without major investments. If needed, Etail Solutions offers a Cross-Dock toolset that allows you to use your wholesale bulk-pick process and Etail’s interface to simply scan each item to print its shipping label and send it out the door. Discounted shipping rates are available if you do not have your own already. Other tools to optimize picking, packing, labeling and shipping for single-parcel ecommerce are available as-needed to help your organization embrace scalable D2C fulfillment.

Brands handle customer service, while TDN provides accurate order processing and tracking updates. Returns follow brand policies –some may require distributors to process them or to forward them elsewhere. Carriers manage lost or damaged shipments.